Refund and Returns Policy

At RoamFreePrints, we take pride in offering high-quality digital products designed for printing. Due to the nature of our digital goods, we have the following refund and returns policy in place.

1. Digital Product Refund Policy All digital products sold on our website are non-refundable once the files have been downloaded or accessed. This is because digital products cannot be returned or undone once delivered.

2. Eligibility for Refunds We understand that issues may arise with your order, and we will offer refunds only under the following circumstances:

• The file you receive is defective or corrupted.
• The product delivered is not as described (e.g., wrong file, incorrect format).
• You are charged multiple times for the same product.

3. How to Request a Refund If you encounter any of the above issues, please contact our support team at raomfreeprints@gmail.com within 7 days of purchase, providing your order number and a description of the issue. We will investigate the issue and offer a resolution, either by providing a replacement file or processing a refund.

4. Exceptions Refunds are not issued for:

• Change of mind after purchase.
• Failure to use or access the digital file after purchase.
• Download issues caused by problems with your internet connection or device.

5. Resolving Issues If you experience trouble with your download, please check your internet connection or try downloading the file on another device. If the issue persists, reach out to us at raomfreeprints@gmail.com, and we’ll work to resolve the problem.